Managed Content Delivery Services (CDS) delivers a scalable proxy platform architecture to secure Web communications and accelerate delivery of business applications.
Based on a custom, object-based operating system with integrated caching and compression, these proxy appliances leverage existing authentication systems to enable flexible policy enforcement on content, users, applications and protocols.
The CDS appliances are typically deployed:
At the Internet gateway (forward proxy) to protect internal users and networks from spyware, phishing attacks, inappropriate web usage, and potential legal liability - while actually improving web performance.
At the edge of an organisation's application delivery infrastructure for controlled acceleration of key business applications, including file services, rich media applications, and e-mail.
In the DMZ (reverse proxy) to securely isolate web servers from direct Internet access and accelerate web-based applications and public websites.
Each service provides sophisticated policies based on a wide range of attributes to provide unmatched visibility, flexibility, and control.
The most influencing factors  affecting the price of CDN services include:
• bandwidth cost
• variation of traffic distribution
• size of content replicated over surrogate servers
• number of surrogate servers
• reliability and stability of the whole system and security issues of outsourcing content delivery
System administration and management
Connet can deliver the management and administration of the content delivery solution without any on-site assistance from the customer. A key element of the service is the quality assurance and reliability we build in as standard. By using a rigorous process to test software patches and major releases, we ensure system integrity before rolling-out the whole system in the production environment.
Our aim is to keep the system up-to-date and implement the latest fixes and patches as they become available from the vendors. However, this is only done once we are sure that nothing else will be affected.
Security policy management
Connet security engineers will manage and maintain the content delivery solution to ensure a robust security policy is maintained and will make changes to the policy based on appropriate requests from customers.
Designated contacts within an organisation are used for authorising all policy changes. This can be initiated from the portal. Alternatively a fax plus authorised signature or encrypted e-mail procedure may be used.
All changes are managed through a change control procedure, and all changes are 'vetted' to ensure the overall security of the content delivery solution is not compromised by an inappropriate request. Additionally, all changes are logged and recorded, with the option to quickly roll back the security policy if necessary.
Online content delivery solution reports are included within CDS. The content delivery appliance log files are either directly accessed by our reporting servers or in the case of more sophisticated network designs the log files are automatically stored on the Security Devise Agent (SDA) and a management summary sent through an encrypted connection back to the SOCs. Here, they are processed and the contents used to create on-line graphical reports containing information such as security risks, legal liability, productivity loss, network bandwidth loss, and business usage risk classes. These reports are updated regularly and can be accessed via Earthport - MSS Client Portal.
Supports solutions from leading providers such as Cisco, BlueCoat and 24x7 monitoring and support - Connet's state-of-the-art Security Operations Center (SOC) maintains constant vigilance for your perimeter security
Tiered Service Levels
Connet offers three Service Level options with distinct, quantifiable Service Level Agreements (SLAs) to best meet customer needs and address support level preferences. These unique tiers provide different levels of response time, report content and frequencies, and data storage. Our Standard package offers excellent service tailored for less complex infrastructures that require basic support. The Connet Enhanced package is a mid-level offering that provides extra features and faster response times for customers with more complex needs. And, the Connet Premium package gives customers with complex and stringent requirements a host of customisations, extra features and extra functionality.