Every enterprise is seeking new ways to improve productivity and drive closer collaboration across its operations, whilst seeking to reduce costs. However, enterprises needing to get closer to offces in Ireland face a key challenge: how can you improve performance, when your business relies on different communications networks from various providers?
Network or Data Services are telecommunication products that are provided by a Local Exchange Carrier (LEC), a Competitive Local Exchange Carrier (CLEC), or a Long Distance Company. These types of services are primarily designed to connect multiple company sites so that they all look like one network. Connet provide the assurance that an already over-extended IT department cannot. With the knowledge and resources in place, the right partner can support the technology needs of your organization while providing you with the ability to extend your enterprise infrastructure more effectively. network services solution lets you effectively manage your networks as if they were in a single territory. End-to-end visibility and control lets you achieve improved levels of effciency across your operations.
All telecommunications services are managed services to some degree. The trick in getting the most out of your managed service purchases is to understand what suits you. Until recently, telecommunications stopped at a strict boundary, at the wall’ of the customer’s premises. What happened ‘in the network’ belonged to the carrier; what happened on the customer’s network belonged to the customer. Data networks are now critical to most companies’ ability to function – and they’re more complex than ever, often requiring close coordination with carrier services. Managed services help solve this conundrum: a service provider takes responsibility for the maintenance and administration of the customer’s technical infrastructure, including equipment purchase, confguration, monitoring and more. A managed service might cover a single key aspect of the system, a complete subsystem, or a whole-of-company outsourcing service.
Any company that needs its data network to cover multiple offces probably has some experience with private data networks. The DIY approach to this is to choose and purchase carrier data links for each site, buy equipment to connect the offce LANs to the carrier service, install and confgure the WAN equipment, and devote staff andskills to the ongoing management of the WAN. The aim of the managed service is to make the telecommunications network as simple as possible: all the user should have to do is walk in, switch it on and use it.
Connet provide enterprises with a comprehensive and efficient way to manage an entire portfolio of data network and voice services. Our Managed Network Solutions offer companies the benefit of working with one provider to manage an integrated global infrastructure inclusive of services, hardware, software and reporting tools to ensure the health of your global network. Our MNS can be deployed across its entire portfolio of services – whether it’s one carrier solution or
a mix of multiple service provider offerings, service assurance is applied across the entire voice and data communications architecture. We understand:
your own network: What are your most important applications? How quickly is your network growing? Do you need business hours service or is your network critical 24/7? What costs can be eliminated by moving to a single supplier? Can one supplier deliver connectivity to all sites?
your applications and requirements: Do you need to keep any of your applications in-house? How much are you spending on maintaining and updating your applications? Would a hosted model allow you to move excess licenses between different sites?
your core competencies: One of the best arguments for managed network services is that you can focus on your core business, and outsource activities that don’t add value to that core business. Also, by freeing up resources now devoted to IT maintenance, you can put more of those resources into building the internal skill sets which support your core competencies.
SLAs: The key to making a managed service work is to ensure that your service provider commits to service level agreements that match your requirements.
With managed private network services, the carrier confgures and manages the CPE (customer premises equipment) There are various options available such as equipment maintenance, equipment purchase or lease/rental, as well as various evels of proactive and reactive support.
Reactive support covers familiar activities such as responding to equipment failure with repairs and loan systems, and restoring system operation after a network outage. Proactive support covers activities such as backup management, scheduled
maintenance, software upgrade and patch management, and network capacity planning.
Customers looking at managed network services have the choice between what are known as layer 2 and layer 3 networks. In a layer 2 service, customers share some of the telecommunications carrier’s switching infrastructure, with virtual paths or virtual segments segregating customer traffc. Layer 3 services offer similar capabilities. However, customers share the same carrier routers on an IP or IP/MPLS network.